領先業界的專業管理與技術
擁有完整且專業的管理機制
有別於一般中、小型的物業公司，只著重於行政管理的基本服務，而將機電及清潔維護...等服務外包。首都以專業儀器和優秀人員來替您把關：並使用精密的儀器精確檢測設備狀況，確保系統得以正常運作 。人員方面；首都培育各項物業管理所需要的專才，定期精進從業人員的專業技術以期提升服務品質 。以作業流程標準化及製作嚴謹的SOP為執行主要依據，從而形成一套完整的管理機制，讓服務更有保障。
重視「以人為本」的服務品質
近20年的物業管理經驗，首都了解到”人”是公司最重要的資源，我們重視團隊合作，除了定期的內部員工教育訓練與業界專業職務相關訓練課程之外，亦集結多位深厚經驗的團隊夥伴作為有力的後勤支援，使服務品質保持在最佳水準 。服務期間，除定期與業主舉辦勤務檢討會議，隨時改善服務品質外，還設計許多的激勵制度，讓每位員工皆能拿出100分的熱誠，主動服務首都的每位客戶。讓客戶感受到高規格的服務品質。
重視「節能」的分析評估與實踐
憑著多年長期在機電管理累積的 KNOW HOW，除了能提供具有效益的改善計畫之外，還能替客戶進行”節約能源”的分析評估，透過電費模擬分析、需求量控制、雲端控管等方式，以不增加管理費為目標，針對電能、空調、照明等設備進行完整的節能分析評估，替客戶省下大筆的電費、維修與人力費用。使營運盈餘增多，進而可更完善維護或增加公設，讓社區維持良好生活品質、成為環境悠美的模範社區。
透過電能分析，配合節能方案之施作工程，確實掌握用電量及更換相關的設備，整體的評估與施作後，能替客戶節省約50%~80% 的相關費用。
Industry-leading professional management and technology
The completed and professional management mechanism
Different from most of small and medium-sized property companies in Taiwan, who just focus on the basic services of administrative management, while outsourcing the services of mechanical, electrical and cleaning maintenance. The Metropolis is guarded by professional instruments and excellent personnel: Using sophisticated instruments to accurately detect the condition of the equipment, and then ensuring the operation of the system. As for the personnel aspect: The Metropolis cultivates the professional talents needed for various property management, and regularly refines professional skills of practitioners in order to improve the quality of service. Based on the standardization of the operation process and the production of rigorous SOP, a complete management mechanism is formed to make the service more secure.
To pursue "customer-satisfaction oriented " service quality
With over 27 years of experience in property management, the Metropolis understands that "employees" are the most important resource of the company. We emphasize teamwork, in addition to regular internal staff education and training and industry professional position related training courses, but also gather a number of experienced team partners as a strong logistical support to maintain the best level of service quality. Besides holding regular service review meetings with the owners to improve the quality of service at any time, we also designed many incentive systems to raise our employee could present their high enthusiasm and take their initiatives to serve every customer of the Metropolis. Clients will satisfy with the high standard of service quality.
To value the analysis of evaluation and practice of "energy saving"
From the “know how” accumulated in electromechanical management for years, in addition to providing cost-effective improvement plans, it can also conduct analysis and evaluation of "energy saving" for clients through electricity tariff simulation analysis, demand control, cloud control, etc. In this way, with the goal of not increasing management fees, complete energy-saving analysis and evaluation of electric energy, air-conditioning, lighting and other equipment are carried out, saving customers a large amount of electricity, maintenance and manpower costs. Increase the operating surplus, and then improve the maintenance or increase the public establishment, so that the community can maintain a good quality of life and become a model community with a beautiful environment.
Through the analysis of electric energy, in conjunction with the implementation of the energy-saving program, the Metropolis can really grasp the power consumption and replace the related equipment, and after the overall assessment and implementation to save up to about 50% to 80% of the related costs for clients.
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